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Tech tools

Unique study and data management tools

We understand you want a CRO that can do things faster, with greater accuracy and efficiency. That’s why we continue to enhance our TrialWare® suite of proprietary tools to ensure innovation.

Components of the Kendle TrialWare® technology family include:

TrialWatch® – our global clinical trial management system

  • Global, versatile, complete tracking of the study
  • Monitors study progress across clinical groups in one system
  • Tracks up-to-date study data entered from sources around the globe
  • Facilitates project/program communications with sponsor
  • Full service studies provide an optimal platform for its use
  • Replaces standard study workbook
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant

 

Argus Safety™ – our comprehensive adverse event management system

  • Provides tracking, compiling, coding and reporting of adverse event information in accordance with client and regulatory requirements
  • Ability for users to track patient history, lab tests, medications, correspondence, images and source documents
  • Supports clinical trial, post marketing surveillance, literature and spontaneous cases
  • Minimal manual CRF processing

 

TriaLine® – our interactive voice response (IVRS) patient randomization system

  • Multilingual randomization and trial supply management for multicenter clinical trials
  • Real-time enrollment and visit information which allows for timely decision making
  • Medication assignments for complex patient allocation schemes
  • Just-in-time trial supply of both drugs and CRFs
  • IVRS rapid system development, testing and validation allows Kendle to meet deadlines that would prove impossible for other IVR systems
  • Drug management
  • Multilingual web “front end”
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant

 

Kendle Connect – our participant access and retention system

  • Connects potential subjects to sites via web or IVRS
  • Encourages and tracks investigator referrals
  • Metrics to assess all recruitment activities
  • Web-based recruitment planning tool, based on site specific recruitment plans and projections
  • E-platform for monthly site/CRA recruitment evaluation
  • Real-time recruitment metrics, starting with the site’s pre-screening activities
  • Data feed into a visible recruitment dashboard for analysis and planning at site, country, region, study and program levels
  • Investigator access to real-time recruitment metrics
  • Multilingual web and IVRS interfaces
  • Links to other TrialWare® tools for consistent project reporting

 

TrialEAS® – our Web-based electronic alternative to paper-based adjudication of clinical endpoints

  • Adjudicator access to all documents, scans and images wherever and whenever needed
  • Reduced number of face-to-face committee meetings
  • Allocation of events via several randomization protocols
  • Multiple specialist endpoint committees within a study
  • Adjudication of events on an ongoing basis
  • Shortened timeframe for endpoint assessment
  • Over-recruitment risk minimized through more efficient endpoint adjudication
  • Transfer of adjudication to the clinical database on a regular basis, allowing ongoing medical review
  • Document translation to language of choice
  • Reduced or eliminated courier cost
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant

 

TrialTMS® – our enterprise-level contact center solution for call management and automated workflow routing

  • Enterprise-level contact center deployed globally in three Kendle offices
  • Web-based task and call management system
  • Integrated call delivery (Cisco Unified Contact Center Enterprise), task management, and call recording (Q4 2009)
  • Global library of call flows to assist agent in answering telephone calls
  • Ability to create custom call flows for each study/registry
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant

 

eDocs – our Web-based regulatory document collection and collaboration system

  • Web-base electronic regulatory document collection and collaboration system
  • Automatic delivery of regulatory documents, based on site status, geography or timing
  • Automatic pre-population of critical fields within distributed documents
  • Supports electronic document signatures for fully electronic document maintenance and management
  • Automatically distribute and track site response of safety alerts
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant

 

TrialMD® – our global investigator feasibility and information management system

  • Global investigator database with over 83,000 investigator profiles
  • Centralized communication tool for coordinating investigator contact
  • Investigator profiles designed to capture and leverage key physician interest and site capabilities.
  • Sophisticated “Advanced Find” feature allows the development of protocol specific custom queries to identify strong potential sites.
  • Includes key Site Startup, Patient recruitment, Data Management and Protocol Compliance metric.
  • Self service investigator access ensures demographic accuracy
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 Compliant

 

TrialWeb® – our Web-based communications and information sharing tool

  • Internet-accessibility via kendle.com home page with user ID and password
  • 128-bit SSL encryption (comparable to that used for electronic banking)
  • Multiple security layers: SSL, Lotus Notes®/Domino™, database, document levels
  • Project rooms for sharing of team documents, such as meeting minutes, action plans, team lists, protocols, site summaries, SOPs, etc. – removing the hassles of e-mail, faxing and confirmation receipts
  • Forum for team discussions
  • Customizable features such as project links and tools
  • Project search capabilities
  • Online help, including user guide and frequently asked questions
  • Optional photo image directory by site, patient, visit for real-time tracking of study progress
  • Links to other TrialWare® tools for consistent project reporting
  • 21 CFR Part 11 compliant